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LevelHand

For HVAC & plumbing shops running 2–15 trucks

Stop paying for leads your phone drops.

We set up AI phone agents that answer every call, nights and weekends included, book the job straight into Jobber or Housecall Pro, and text back anyone who hangs up. We build it, run it, and tune it. You just approve it.

  • Answers in 2 rings
  • Books into your calendar
  • Live in about 2 weeks
  • No software to learn
  • We do the setup

AI demo. This uses your microphone.

Try it now, no signup

[phone number]
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Sample call, recorded with our demo agent
Read the full sample transcript
  1. [Agent]Thanks for calling. This is [Agent]. The office is closed, and I can book a tech tonight. What's going on?
  2. CallerThe AC died about an hour ago. It's still hot, and the kids are upstairs.
  3. [Agent]That's a no-cool. I'll treat it as an emergency. What's the service address?
  4. Caller418 Maple Street, unit B.
  5. [Agent]I have an on-call tech. I can book 10:15 tonight. Does that work?
  6. CallerYes. Please.
  7. [Agent]You're booked for 10:15. They'll text when they're on the way. Anything else they should know?
  8. CallerThe unit is on the roof. That's it.
  9. [Agent]Noted. You're set for tonight. We'll see you at 10:15.

You're great at the work. The phone is where jobs leak.

Today

  • The phone rings while you're under a sink, and the caller tries the next shop.

  • A no-heat call at 11 pm goes to voicemail, and that's your best ticket of the week.

  • A web lead waits 3 hours for a callback, and by then they've already booked someone else.

  • An answering service takes a message, but it can't book the job.

With the agents

  • The Backup picks up when you're on a job, at lunch, or slammed.

  • The Night Shift books the visit and pages your on-call tech.

  • The Fast Callback dials new web, Google, or Angi leads in about 60 seconds.

  • The job goes straight onto your calendar.

TODO · industry stats

Public stats on missed calls and speed-to-lead, with sources. Nothing is shown here until those sources are supplied. A missed-call calculator comes later. Do not invent numbers.

Three agents. One job each: book more work.

  • 01 · After-hours & emergency

    The Night Shift

    Answers every call from 6 pm to 8 am and on weekends. It spots real emergencies (no heat, no cooling, a burst pipe, a gas smell), books the visit, and pages your on-call tech.

    Doesn't do voicemail.

  • 02 · Daytime overflow + missed-call text back

    The Backup

    Picks up when you're on a job, at lunch, or slammed on a Monday. If a caller hangs up, they get a text back within a minute.

    Doesn't let it ring out.

  • 03 · Speed-to-lead

    The Fast Callback

    Calls every new web, Google or Angi lead back within about 60 seconds, qualifies it, and books the estimate before they call the next shop on the list.

    Doesn't wait till morning.

Want estimate follow-ups, review requests or appointment reminders? We add those when you're ready.

We speak fluent HVAC, plumbing, water heaters, drain and sewer, and electrical.

Trained on your trade's emergencies, terms and booking rules, not a generic script.

  • HVAC

    No-heat and no-cool triage, tune-up booking, system age and model captured before the truck rolls.

  • Plumbing

    Burst pipes, leaks, water heaters, drains. Emergency vs next-day sorted on the first call.

  • Electrical

    Soon

    Outages, panels, EV chargers.

Later we can expand to roofing, pest control, garage doors and more.

Books straight into the tools you already use.

  • Jobber
  • Housecall Pro
  • Google Calendar

Only tools we've connected and tested. Others get listed once that connection is real.

We build it. We run it. You approve it.

  1. 01

    15-min call

    Your call flow, service area, prices and rules.

  2. 02

    We build it

    Scripts, calendar booking and integrations, done for you.

  3. 03

    You test it

    Listen to real test calls, and we tune until it sounds like your best office person.

  4. 04

    Go live

    Forward your calls (keep your number). We watch every call and keep improving it.

Hear it live

Ring [Agent] on the demo line.

Try it now, no signup.

Not software you babysit. Not an answering service that takes messages.

LevelHand compared with DIY AI receptionist apps and a traditional answering service.
Set up & run for youLevelHandYes. We build it, run it, and tune itDIY AI receptionist appsNo. You configure itTraditional answering servicePartly. They answer. You still dispatch
Books jobs into your calendarLevelHandYes. Jobber, Housecall Pro, or Google CalendarDIY AI receptionist appsPartly. Only if you wire it upTraditional answering serviceNo. Takes a message
Handles emergencies & on-callLevelHandYes. Triage, book, and page your on-call techDIY AI receptionist appsPartly. Whatever you scriptedTraditional answering servicePartly. A message, then you dispatch
Texts back missed callersLevelHandYes. Within a minute if they hang upDIY AI receptionist appsPartly. Depends on the appTraditional answering serviceNo. Usually not included
Calls new leads in 60 secLevelHandYes. Web, Google, and Angi leadsDIY AI receptionist appsPartly. If you build the workflowTraditional answering serviceNo. Not what they do
Tuned to your shopLevelHandYes. Your area, prices, and rulesDIY AI receptionist appsPartly. Templates you editTraditional answering servicePartly. A script they read
A real person who owns your accountLevelHandYes. One person on your accountDIY AI receptionist appsNo. A help deskTraditional answering servicePartly. Whoever is on shift

Start with a 30-day pilot.

One agent, set up for you, live in about 2 weeks. A monthly plan follows if it works.

If it doesn't book you more jobs in the first 30 days, you don't pay for the month.

No long-term contract. Keep your number.

Work order · Pilot

30 days

Agent
One, set up for you
Live
About 2 weeks
After the pilot
A monthly plan, if it works
Contract
None
Your number
Stays yours
Starting price
TBD

Photo

Team note

Who is on your account.

TODO · note and photo

Add a short note on why we focus on trades, who is personally on every setup, and a direct line. Confirm before publishing: this may need to be a team note rather than a personal one, so it stays non-salesy.

Questions owners ask first.

Does it sound like a robot?

You listen to real test calls before anything goes live. We tune the voice and the wording until it sounds like your best office person.

Will callers know it's AI?

We set the greeting with you.

What if it can't handle a call?

It hot-transfers to you with the details.

Do I change my number?

No. Forward your calls and keep your number.

What does it cost?

Start with a 30-day pilot: one agent, set up for you. Starting price TBD. A monthly plan follows if it works. No long-term contract.

How long is setup?

Live in about 2 weeks. It starts with a 15-minute call on your flow, service area, prices, and rules.

What about my existing answering service?

An answering service takes a message. This books the job. Forward the lines you want covered. You keep your number, and there's no long-term contract.